Fuel your next move with Credible Research

From Data to Direction: Your Strategy starts here

 Choosing MRSL connects you with a highly experienced team dedicated to full-service marketing research in Jamaica.

Accurate

MRSL has a reputation for accurate results. Its track record in political polling is indicative of this.

Actionable

MRSL’s approach to reporting ensures that its clients have a road map for the best “next steps”.

Confidential

At MRSL our clients information is secure. Privacy and confidentiality are guaranteed.

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Years of Experience

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Projects

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Caribbean Countries

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Team Members

Celebrated for excellence in research across the Caribbean region

About Us

We empower your brand with data-driven market research solutions

Market Research Services Ltd., (MRSL) is a full-service marketing research organisation offering a comprehensive range of information gathering and analysis capabilities.

MRSL was established in 1975 and currently provides services to clients in Jamaica and the broader Caribbean markets. At MRSL you will find a team of research professionals who are focused and committed to ensuring that the most pertinent, reliable, easy to interpret and actionable information is generated and delivered to all their clients.

The company was born out of a London based company which was established to carry out retail audits on behalf of the largest cigarette company in the island and the region at the time.  Its Chairman and CEO, Donald Anderson decided to take over the reign in 1975.  Since then MRSL has honed its skills in the field of marketing research and today provides a wide suite of services including both qualitative and quantitative research methods.

MRSL is one of the best networked marketing research companies in the island with a well trained and experienced field team. This comprises over 200 individuals in Jamaica and other Caribbean islands.

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Connect with MRSL — where insights meet engagement.

Engage with MRSL for timely insights, data-driven updates, and a behind-the-scenes look at our work.

End-to-End Research & Insights Services

Our Services

Competitor Analysis

MRSL has helped clients determine how their customers as well as customers of competing brands rate their own performance vis a vis their competitors. Competitor analysis studies have helped clients determine their own areas of strengths and weaknesses vis a vis their competitors, from the customer point of view.

Concept Tests

MRSL gives its clients the opportunity of finding out how a new idea is likely to be received in the marketplace, thereby determining the market feasibility and potential for new products, services, packages, labels, names, logos.

Image Evaluation

MRSL carries out detailed company and brand image evaluations for their clients. Clients have used image evaluation studies to determine their brand health and the perception of the company or brand from among customers as well as non-customers.

Location Analysis Research

MRSL has helped clients make decisions about potential and existing locations by providing detailed reviews on: Population trends, Existing and planned infrastructure, Businesses in the area, Social and economic patterns

Customer Evaluation

MRSL will help its clients find out just about anything they wish to know about their customers. For example MRSL can help their clients find out from their external customers (existing and potential).

Data Collection Capabilities

MRSL collects both quantitative and qualitative data on behalf of clients. Through its highly structured and robust field network system, MRSL offers data collection services across the island. MRSL carries out data collection by way of a range of different techniques.

Why Choose Us?

Immersive and impactful research experiences that drive real results.

We go beyond surface-level insights to deliver meaningful data and clear direction. At MRSL, every project is guided by over 40 years of research excellence across Jamaica and the Caribbean. Whether you’re a global brand or a local business, we tailor our work to your goals—always with integrity, accuracy, and action in mind.

Expertise and Experience

Over four decades of marketing research excellence across the Caribbean.

Brand-Centric Planning & Execution

Every research solution is custom-built to meet your unique business needs.

Trusted by Leading Brands

Trusted by major banks, global brands, and governments alike.

Open Dialogue, Every Step of the Way

We keep you informed every step of the way—with clarity and honesty.

What Clients Say About Our Market Research Expertise

Real insights. Real impact. Here’s what our clients have to say about working with MRSL

What Clients Say About Our Market Research Expertise:

Over the last decade, MRSL has undertaken a number of research exercises for the HEART/NSTA Trust and we unequivocally have found the team to be ultra-professional in immersing themselves in the briefs/TORs provided with a view to securing a comprehensive understanding of our needs and generating timely reports reflecting relevant issues and actionable insights. They consistently live up to their strong reputation and track record for objectivity and accurate results

Sandra Bodden-Reid Clients

Over the years, Market Research Services Limited (MRSL) has proven to be an invaluable partner to the Office of Utilities Regulation (OUR). Their team brings a rare blend of technical competence, methodological rigour, and a deep understanding of Jamaica’s consumer landscape. Through each engagement, MRSL has consistently delivered high quality research outputs that are insightful and directly aligned with the OUR’s mandate to protect consumers and to enhance our regulatory decision making.

Yvonne G. Nicholson Clients

Market Research Services Ltd has been a trusted partner to our team for more than a decade, consistently delivering high-quality quantitative and qualitative insights with professionalism, reliability, and exceptional attention to detail. Kishka Anderson and her team are a pleasure to work with and bring real value to every project.

Lynne Byles Clients

Kishka and her team are one of the most dynamic and communicative research teams I have had the pleasure of working with and partnering with. The team is extremely competent and possesses a wide range of skills and talents that auger well for modern research in Jamaica and the wider Caribbean.

Ramon Gregorio Clients